Refund Policy
1. Eligibility for Refunds
Refunds are available for defective or incorrect products within 14 days of receipt. Products must be returned in their original condition, including packaging.
2. Return Process
To initiate a return, contact our customer service team with your order number and reason for the return. We will provide you with return instructions.
3. Refund Processing
Once we receive and inspect the returned item, we will process your refund within 7-14 business days. Refunds will be issued to the original payment method.
4. Non-Refundable Items
Certain items, such as software or items marked as non-returnable, are not eligible for refunds.
5. Shipping Costs
Shipping costs for returned items are the responsibility of the customer unless the return is due to our error.
If you have any queries, you may contact us. Our dedicated team is ready to assist you with any inquiries.
Feel free to call us at +971 52 770 8406 for immediate assistance or email us with your questions. We value your feedback and are committed to providing you with excellent service.
Your satisfaction is our priority, and we look forward to hearing from you!